We're here to help
Need a hand with Little Woof's World? Most questions are answered below, and a real human reads every email — usually within 24 hours, always within 48.
Questions, feedback, or feature requests — write to us anytime.
Frequently asked questions
How do I unlock the full version?
Tap any locked letter or the Medium / Big number levels — the unlock screen appears. The full version is a one-time $4.99 purchase. After paying, all letters, numbers, and dog-house activities unlock immediately and permanently.
With Family Sharing, up to 6 family members can use the unlock on their devices.
How do I restore my purchase on a new device?
Open the app → tap the gear icon → complete the parental gate → tap Restore Purchase. Use the same Apple ID that made the original purchase.
How do I change the language?
Tap the gear icon → complete the parental gate → tap Language → choose from Romanian, English, Spanish, Portuguese, French, or German. The change is instant — both the on-screen text and the spoken audio update right away.
What is the parental gate?
A two-step gate that protects settings and purchases from accidental kid taps:
- Press and hold for 3 seconds.
- Solve a quick multiplication problem.
This is required by Apple's child-safety rules — and we love it.
Does the app work offline?
Yes — completely. Try airplane mode; everything still works. The app makes zero network requests and never needs an internet connection.
Does the app collect any data?
No. Little Woof's World makes zero network requests and collects zero data. See our Privacy Policy below for the full details.
My child finished all the free content. Is that all there is?
The free version includes the first 10 letters and numbers 0–19. Unlocking the full version adds the rest of the alphabet (including all 31 letters in Romanian), full numbers 0–99 across all difficulty levels, and the remaining dog-house activities.
Can I get a refund?
Refunds for App Store purchases are handled by Apple, not by us. To request one, visit reportaproblem.apple.com.
Can I send feature requests?
Please do. Little Woof's World is built by a parent for parents, and your feedback shapes what comes next. Email us using the button at the top of this section.
Privacy Policy
Little Woof's World ("the app", "we") is designed for children ages 3–7 and is committed to the strictest standards of children's privacy. This policy describes what we do — and don't do — with your information.
We do not collect, store, or share any personal data. The app works entirely on your device and makes no network requests. There is nothing to leak because nothing leaves your device.
The long version
- What we collect
- Nothing.
- What we share
- Nothing.
- Third-party services
- None. Little Woof's World contains no third-party analytics, no advertising SDKs, no social media integrations, no crash reporters, and no cloud sync. We have no business relationships with any data brokers, advertisers, or marketing networks.
Local data on your device
The app stores the following on your device only (in iOS UserDefaults). This data never leaves your device and is deleted when you uninstall the app:
- Your selected language (e.g. English, Romanian)
- Your child's learning progress (letters and numbers practiced)
- Your chosen puppy avatar
- In-app currency and rewards earned
- Your in-app purchase status (also verified by Apple)
Children's privacy (COPPA, GDPR-K)
The app complies with the U.S. Children's Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation, including provisions for children (GDPR-K). Because we collect no data, no parental consent is required for data processing — there is no processing.
Apple App Store and in-app purchases
When you make an in-app purchase, Apple processes the transaction. We never see or store your payment information. Apple's privacy policy applies to that transaction: apple.com/privacy.
Changes to this policy
If we ever change this policy, we will update the "Last updated" date at the top of this section and post the new version at this URL. If a future version of the app does collect data, we will request explicit parental consent before doing so.
Contact
Questions about this policy?
Email: stofarius@gmail.com
We read every message and respond within 48 hours.